Forgemark · Customer calls

Talk to your designer.

Booked an order with Forgemark? Pick a time and we'll walk through your brief, concepts, or revisions on a quick call.

01 — Process

How it works

From the first call to the final files — one designer, one thread, no handoffs.

  1. 01Book

    Book your call

    Pick a 30-minute slot that suits you. A calendar invite with a Google Meet link lands in your inbox.

  2. 02Prep

    Send your brief

    Reply to the invite with your order number, package and anything you want covered — references, deadlines, must-haves.

  3. 03Talk

    Talk it through

    Thirty minutes with your designer: goals, audience, what the brand needs to do, and every question you have.

  4. 04Design

    Concepts arrive

    Two to three directions built from the conversation, each shown with logo, colour and typography applied.

  5. 05Refine

    Refine the direction

    Pick one and we sharpen it — spacing, weight, palette — until it feels right. Revisions are part of your package.

  6. 06Deliver

    Final handover

    Logo suite, colour and typography specs, source files and guidelines, packaged and walked through with you.

02 — Selected work

Gallery

Alvaro · Logo
Alvaro · Logo
Nature Deer · Austara · Defense News · Shield
Nature Deer · Austara · Defense News · Shield
Gooseair · Zenith Estates · Winehouse · Photo Corner
Gooseair · Zenith Estates · Winehouse · Photo Corner

03 — Reviews

What clients say

4.8

87 reviews · 77 five-star

“They understood my vision and delivered on every request and revision with efficiency and professionalism. Not only did Sam deliver on my business logo, but they delivered an entire brand identity.”

dielan22 · United States★ 5

“Incredibly impressed with what Sam was able to do for us. Sharp logo exactly as we expected. Approved the first design, no revisions needed.”

propriskpro · Canada★ 5

“Their work and creativity is exceptional and they gave me many ideas for my logo that I can use for years down the road. I would recommend them to everyone.”

nolaperio · United States★ 5

“The logo they designed fit my brand and captured the direction I want to go with it. Very responsive and happy to complete all requested revisions.”

alunaapp · Australia★ 4.7

04 — Reference

Which package did you order?

Startup Brand

$197

  • 2 concept directions
  • Primary logo + wordmark
  • Color palette
  • Typography guide
Most popular

Growth Suite

$497

  • 3 concepts
  • Primary, secondary & submark + favicon
  • Brand guidelines PDF
  • Business card
  • Social media kit

Omnichannel Brand

$997

  • Everything in Growth
  • 1-page landing page
  • 3 promo banners
  • Copywriting wireframe

05 — Topics

What calls are for

  • 01Brief clarification
  • 02Concept review
  • 03Revision feedback
  • 04Final handover & file questions
  • 05Billing questions

06 — Questions

FAQ